To keep ahead we have to constantly evolve and enhance the way we deliver our services. Everyone in Serco has a role to play here. No matter how small a difference it makes, we recognise and reward the individual contribution people make towards service excellence.
This is why the first thing we look for in people is the right attitude: the ability to stand in our customers shoes; the drive to go the extra mile; the confidence to work as part of team committed to delivering a seamless customer experience; and the desire to share and put great service ideas into practice.
In return we support all our people become specialists in service delivery by providing the right environment and support to enable them to make more of a difference, to put their ideas into action and share learning, best practice and ideas with 100,000 colleagues who are equally as passionate about delivering great service. All of this is based on our values, which run through everything we do.
Working at Serco
The depth and breadth of our business is one of our biggest strengths. It enables us to bring the best service ideas wherever they come from to our customers across the globe so that they can face the future with confidence. Because we work in so many markets, there are always new opportunities for us to grow. And this growth also creates new opportunities for our people to develop their service skills; to expand their management and leadership capabilities and to find career opportunities that they may never have considered.
If you want to find out more about where we work, take a look at our Markets.
We actively seek diversity
The diverse nature of our business means we employ a diverse range of people, from all backgrounds and with many different kinds of skills and experience.
You might have met some of them already, delivering great service and inspiring others – one of our teachers, doctors, hospital porters, prison custody officers, scientists or consultants – the list goes on. What connects all of our people is their commitment to service excellence.
The Diversity of Our Career Opportunities
So, what are you waiting for? Search our vacancies and apply to join us. If you don’t see a career that suits you, why not register your details with us anyway? There may well be an opportunity in the future that we will want to talk to you about.
|Signalling & Communications Technician||UAE|
|BMS Technician - Subject to Contract Award||AbuDhabi|
|APM Signalling & Communication Team Leader||Dubai|
|Advisor of Aeronautical Licensing - Middle East||AbuDhabi|
|Air Traffic Control Officer - Tower - Dubai||Dubai|
|Air Traffic Control Officer - Approach - Dubai||Dubai|
|Air Traffic Control Officer - Tower - DWC||Dubai|