- Company Name:Allure Tourism LLC by Magic Arabia DMC
- Employment Type:Full Time
- Monthly Salary:2,000 – 3,999 AED
- Benefits:Health Insurance
- Minimum Work Experience:1-2 Years
- Minimum Education Level:Bachelors Degree
- Listed By:Employer
- Company Size:11-50 Employees
- Career Level:Junior
- Listed by:
Primarily responsible to ensure that all arrival guests with flight details are paged and assisted with luggage and transportation.
Receive VIP guests at the airport on behalf of the DMC and provide required assistance.
Additionally act as the DMC ambassador at the airport and promote the services according to the DMC operational standards.
AIRPORT REPRESENTATIVE DUTIES AND RESPONSIBILITIES :
1. Handling guest arrival with pick up request, and coordinate the transportation.
2. Assist with guest luggage as and when required.
3. Give all hotel facilities information to the guest and assists them in to the car.
4. Inform reception manager, concierge or guest relation officers when VIP on their way to the hotel.
5. Be present at all scheduled flight landings and assist incoming guests with baggage clearance and directing them to transport facilities.
6. Stand by at the arrival terminal for every flight arrival.
7. Escort the guest to the driver car rental
8. Any changes on arrival and departure flight must be reported to the operation Manager of the DMC
9. If there is a problem while on duty without the supervisor, must be discussed and report to operation manager.
10. Responsible for good service and maintain close relationship with all official sectors at the airport
11. Ensures the neat of appearance and grooming of airport representative officers.
12. Anything that is related to operation as well as special cases of leaving must be noted down in the logbook, and also have to have the written approval of the operation manager
13. Must follow the working schedule properly. Any changes to be reported and approved by operation manager or assistant of operation manager.
14. Maintain detailed knowledge of all facilities and services offered by the DMC
15. VIP and VVIP guests to be welcomed at the airport and ensure transportation is arranged.
IMPORTANT REQUIREMENT :
– English Speaker
– Dynamic, active, trustful and serious person
– Driver license (appreciated)