Filipino Customer Service Representative

Job posted on Thursday, January 12th, 2017 at 12:18 pm
 

Anwar Al Qasimiah StationerySharjah

  • Manage large amounts of incoming calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships of trust through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Job Type: Full-time

Salary: AED2,000.00 /month

Job Location:

  • Sharjah

Required education:

  • High school or equivalent

Required experience:

  • Customer Service: 1 year
 
 
 
 
 
 
 
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