IT Support Staff

Job posted on Thursday, July 19th, 2018 at 4:54 pm

DNetworked – Dubai

IT Support Staff jobs Vacancy, We are looking for experienced and talented IT Support Staff for our firm , location Dubai.

Job Description:

  • Deliver world-class white glove IT support to onsite and remote executives
  • Independently resolve complex, break/fix issues in person or via telephone
  • Provide technical support to Office Services as needed
  • Perform regular walkthroughs to provide proactive support to high visible individuals
  • Acts as a resource for IT projects and initiatives in other functional areas as needed
  • Receive and respond to incoming support requests in a timely manner including off hours
  • Follow set procedures for logging, reporting, and statistically monitoring desktop operations
  • Set reasonable expectations that can be counted on
  • Present the facts transparently to promote collaborative solutions

Job Skills:

  • Strong written and oral communication skills with a focus on executive level support
  • Analytical and problem-solving abilities, with keen attention to detail
  • Self-motivated and directed, with the ability to effectively prioritize and execute
  • Experience working in a team-oriented, collaborative environment
  • Strong customer-service orientation with a focus on customer satisfaction
  • Highest degree of professionalism and integrity
  • Flexibility to be on call during off hours and weekends
  • Ability to research and test new technologies and solutions
  • Time management and organizational skills
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