Receptionist

Job posted on Thursday, January 12th, 2017 at 12:10 pm
 

MorgenallDubai

General Purpose

Attend to patients on the phone and in person. Coordinate and organize appointments and documentation to facilitate the smooth running of the healthcare environment and support delivery of quality patient care.

Main Job Tasks and Responsibilities

  • greet patients
  • register patients according to established protocols
  • assist patients to complete all necessary forms and documentation including medical insurance
  • ensure patient information is accurate including billing information
  • inform patients of medical office procedures and policy
  • maintain and manage patient records
  • move patients through appointments as scheduled
  • answer incoming calls and deal with inquiries
  • transfer calls as required
  • schedule patient appointments
  • collect co-pays and payments
  • report statistics as required
  • schedule hospital admissions, tests, scans and outside appointments for patients
  • obtain external medical reports as required by medical professionals
  • respond and comply to requests for information
  • deal with incoming and outgoing post
  • complete other clerical duties as assigned
  • maintain stock of forms and office supplies
  • ensure reception area is well maintained, neat and clean
  • safeguard patient privacy and confidentiality

Key Competencies

  • communication skills
  • information collection and management
  • planning and organizing
  • attention to detail
  • customer service skills
  • adaptability
  • confidentiality

Job Type: Full-time

 
 
 
 
 
 
 
 
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