Teller Officer

Job posted on Tuesday, September 13th, 2016 at 8:50 am

Job Details

Job Title: Teller Officer

Job ID: 5826BR

Function: Retail Banking Wealth Management

Department: RBWM Network

Country: Qatar

City: Doha


Job Description

About HSBC

HSBC is one of the world’s leading banks, with a network covering 71 countries and territories. Our global reach means we offer many ways for you to develop your career. We offer an inclusive, values-led culture, tailored learning and development programmes and competitive benefits. We have roles in retail, commercial, investment and private banking and a range of operational and functional teams.


Role Overview

To provide a high quality, customer driven service by pro-actively identifying and addressing customer needs in order to assist HSBC in the achievement of its plan.


Duties & Responsibilities

  1. Maintain operational standards and efficiency and minimise operational risk.
  2. Outward clearing cheques are processed on timely basis.
  3. ATMs.
  4. Cash and Treasury
  5. Cards delivery transactions
  6. PINs and Cheque Book delivery transactions
  7. Guide and attend to customer queries appropriately.
  8. Provide a high level of professional and personalized service.
  9. Receive cash deposits in LCY and FCY and detect forged from genuine
  10. Pay cash and process relative vouchers after verifying customers” signature
  11. Prepare and deliver cash bundles to chief cashier in order to keep his/her cash drawer within set cash holdings limit
  12. Check host and UBT totals and perform cash balancing during the day
  13. Count vouchers and perform day end balancing
  14. Ensure compliance with Group policies to include money laundering deterrence and local regulations and any laws / operating procedures connected with business areas of responsibility.
  15. Contribute to the Bank’s business operations and goals by providing personalized, effective and efficient service while ensuring full compliance with BIM and other procedure manuals including instructions issued from time to time.
  16. Ensure to abide by cash handling and bank robbery procedures at all times.
  17. Effectively manage Money Laundering, Counter Terrorist Financing, Fraud and Reputational Risk.
  18. Proactive identification of possible fraud and anomaly indicators and advised to the appropriate AML, Risk and KYC specialists (using the High Risk Review Process, where implemented).

Experience & Qualifications

  1. Good communication skills.
  2. PC knowledge.
  3. Have excellent and professional customer service standards.

Business Area

Retail Banking and Wealth Management (RBWM) serves millions of customers worldwide. Our employees help customers to manage their day-to-day finances and save for the future. We offer career opportunities ranging from customer service and relationship management jobs in branches to roles in product development, sales, strategy, asset management and insurance. There are many career opportunities in Retail Banking and Wealth Management, from customer service and relationship management jobs in branches to roles in product development, sales, strategy, asset management and insurance. Generalist, specialist and managerial roles are available at all levels.  For more information visit


We put diversity at the heart of our business and we take our responsibility to develop our talent seriously.
Joining HSBC will give you the chance to work in a collegiate, supportive and inclusive environment in which we seek to develop and promote people based on merit. We will provide you with tailored training and support to help you identify and follow your chosen career path, as well as access to a range of market-competitive benefits.

What to expect at HSBC

  1. The chance to realise your ambitions
  2. Globally connected careers
  3. A strong emphasis on values
  4. Learning and development opportunities
  5. An inclusive, meritocratic culture
  6. Market-competitive benefits

Global Careers Opportunities

Visit our Global Careers site where you can explore our business, meet our people and find useful application hints and tips



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