Urgent! Ticketing Agents

Job posted on Sunday, January 21st, 2018 at 9:12 am
 

Description:

• Conduct in person/phone sales using Pacioln ticketing software.
• Organize and distribute “will-call” tickets.
• Describe venue layouts and seating locations.
• Call customers to advise of event changes and/or cancellations; as may periodically be required.
• Respond to customer inquiries with accurate up-to-date information.
• Provide superior customer service.
• Maintain a current working knowledge of all events, services, and procedures by reviewing
event information sheets and posted or verbal communication.
• Strong customer service skills with the ability to resolve customer conflicts, should they arise.
• Read, write and communicate effectively with co-workers and the general public.
• Deal professionally, courteously and tactfully with the public and coworkers.
• Flexibility to work nights, weekends and/or holidays when needed.
• Light administrative duties.
• Other duties as assigned.

Qualifications:

• Proven customer service experience.
• Capability of communicating positively with guests to establish their needs efficiently and
courteously.
• Friendly, courteous phone demeanour.
• Proficient computer and typing skills.
• Cash management/POS experience required.
• Ability to work in a fast paced, ever changing environment.
• Ability to work alone or as part of a team setting.

Salary: 3,500aed + Medical Insurance + Airline Ticket

To apply please send a cover letter and resume to korejinternational@gmail.com  Only those successful candidates will be contacted for an interview.

 
 
 
 
 
 
 
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